- Member Since: May 21, 2025
Description
We recently traveled as a multigenerational family, and I was thoroughly impressed by the service we received at the Aeromexico Airlines Mexico Office. My parents needed wheelchair assistance and medication-related travel support. The staff were incredibly understanding and made all necessary arrangements from priority boarding to extra legroom seats. They patiently answered our questions and even printed out important forms we had forgotten. Their warm and helpful attitude made the process stress-free. Traveling with older family members can be complex, but Aeromexico handled it with professionalism and compassion.