
Interactive Electronic Technical Manual, in short, is called IETM. If you are a supplier of defence then along with the system/equipment you also need to provide training aids like CBT, Charts and blowup diagrams, Video films, Training work Modules and a few sets of Hard copies of the manuals and IETM.
Till 2015, mainly Hardcopies and PDFs in DVDs used to be in deliverables. From 2015 onwards IETM is used in RFQ/SOTR/SCOPE as a deliverable.
Any manual’s purpose is to give information related to the equipment to the end user for quick reference. All the technicality is written in detail so that when an issue arises, the user can refer to the manual, as every time OEM or technical person or subject matter expert might not be available on the spot to resolve the issue.
If the manual has 10 pages users can refer easily. But any system used by the defence will have multiple manuals and thousands of page counts and many times a user has to cross-refer between manuals, intra-manual and inter-manual to resolve
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