
Sri Lanka’s national airline, SriLankan Airlines, has a significant presence in Colombo thanks to its city office, which is well situated at Level 3, East Tower, World Trade Centre, Echelon Square, Colombo 1. This office is a significant center for a number of client services, such as scheduling transport, purchasing tickets, making reservations, and asking questions about baggage, travel insurance, and the airline’s FlySmiLes frequent flyer program. Even on public and commercial holidays, the Colombo office is open Monday through Saturday from 8:30 AM to 5:00 PM.
SriLankan Airlines has a significant presence at Katunayake’s Bandaranaike International Airport in addition to the city office. The Airline Centre, the airline’s headquarters, is located on the airport’s grounds. The corporate offices are located here, and it is open 24/7 to serve customers’ concerns.
The Colombo office provides passengers with an extensive variety of services. These include reservations, postponements, rescheduling, online and airport check-ins, baggage questions, and details on in-flight services like food, entertainment, and Wi-Fi. The office also offers unique services such managing sports equipment and unaccompanied child help, as well as aid with migration information and access to baggage claim.
SriLankan Airlines has a dedicated cargo office located at No. 28, De Vos Avenue, Colombo 4, for services pertaining to cargo. Operating Monday through Friday from 8:15 AM to 5:00 PM, this office handles cargo bookings, tracking, and client service. Visit- Sri Lankan Airlines Colombo Office in Sri Lanka
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