
Get an understanding of the fundamentals of IT service management by attending Edoxi Training Institute’s ITIL Foundation course in Qatar. Acquire information about the key aspects of the concept of ITIL including concepts, principles, practices, service value system, continual improvement, incident management, problem management, change enablement, and service desk management. Understand how ITIL practices help to enhance the performance of services. The course is ideal for IT specialists, service desk operators, system administrators, project managers, team leaders, and anyone new to IT service management.
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